25 years of VoIP. One new name.
Voetel has acquired Dialexia Communications, the Montréal VoIP developer behind the award-winning HERO platform. Together we're focused on the market that's been underserved the longest: hotels.
Why hotels, and why now.
Dialexia was founded in Montréal in 2001 to build VoIP software. Over two decades it grew into one of North America's notable IP-PBX platform providers, serving telecom operators, businesses, schools and hotels in more than 15 countries.
Along the way, Dialexia built something few others had: HERO Hospitality, a cloud PBX designed around the way hotels actually work. It syncs with the PMS, bills calls to the guest folio, and resets each room's privacy at check-out.
While most industries moved to the cloud, hotels were left behind on aging, expensive systems. With major legacy vendors restructuring, that gap has become urgent.
Voetel brings Dialexia's technology and team under one brand, with one mission: give every hotel, and every business that depends on its phones, a communication system that is reliable, modern and fairly priced.
Hotels have been forgotten by the phone industry for too long. Voetel exists to give them the modern system they deserve.
From Montréal start-up to hospitality platform.
- 2001Dialexia founded in Montréal
Building VoIP and IP-PBX software for operators and businesses.
- 2005Pulver 100 Companies to Watch
Recognized ahead of the Dial-Gate Softswitch launch.
- 2006Internet Telephony Product of the Year
Awarded to Dial-Gate Softswitch by TMC.
- 2009TMC Best of Show, ITEXPO West
HERO Hosted PBX named Best Service Provider Solution.
- 2013TMC Best of Show, ITEXPO East
HERO Hosted PBX wins Best Service Provider Solution again.
- 2014Cloud Standards Customer Council
Joined the CSCC. Dial-Office IP-PBX runner-up in the WindowsNetworking.com Readers' Choice Awards.
- 2015Investissement Compétences partner
Certified partner in the Québec government program.
- 2026Dialexia becomes Voetel
A new brand focused on hospitality, built on 25 years of VoIP engineering.
Recognized more than a dozen times since 2003.
Telecommunications Industry Association
Performance-certified member of the TIA.
Cloud Standards Customer Council
Member since 2014.
Board of Trade of Metropolitan Montréal
Official member, rooted in Montréal's business community.
See your property running on Voetel before you commit.
We'll walk through your current setup, your PMS and your room phones, then show you what changes and what it costs. Most demos take 20 minutes.
Thank you. Your request is in.
A Voetel specialist will contact you within one business day to set a time. If it's urgent, call us at 1-514-693-8500.